When I was a small child, my mother volunteered at a used bookstore. There she would buy me reams upon reams of back issues of Highlights. Every issue of the children’s magazine contained at least one strip of Goofus and Gallant, a comic designed to show young children the right and the wrong way to behave in various situations. Here are three examples of the Goofus and Gallant comics.
The definition of “good manners” is a little bit subjective, of course. Likewise, definitions of “good UX design” vary by the situation and by subjective opinion. That said, most would agree that the example set by Gallant embodies “good manners” better than the example set by Goofus. Similarly, today we’ll look at two different apps—the Uber app for passengers and the Wodify app for Crossfit athletes—and examine the choices that users are expected to make as they use those apps. Collectively, these choices make one of the apps decidedly easier to use than the other. As we explore the choices made by the UX designers of these two apps, we’ll see examples of how to make those same choices for your apps.